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Frequently Asked Questions

Have a question? Check out our FAQs for quick answers to common questions.

I have my kit. How do I access the Online Learning content?

Scan the QR code on the front of your kit box, or use the link printed underneath it.

From there, follow the instructions to get started. You’ll also find the enrollment code for your kit on the instructions page, which you’ll need to access the course.

Have questions or need help? Contact us at info@stem101.org and we’ll do our best to get back to you within 1 business day.

How do I get more information about each kit?

You can check our product detail pages, which include thorough descriptions of each kit.

If you have more questions, please message us at info@stem101.org.

What if my project doesn't work?

Assembling your project correctly is a crucial part of the learning experience. If things don't work perfectly the first time, don't worry! It's all part of the fun.

Encourage your students to explore, troubleshoot, and adjust their projects. Hands-on problem-solving deepens their understanding and helps them retain information by embracing the challenge.

Do you accept returns?

While we can't accept returns due to the nature of our resources, we've got your back! If any components are defective, we'll happily replace them for free within 30 days of purchase.

Just drop us a line at info@stem101.org if you run into any issues.

For the Blanks: Financial Literacy & Entrepreneurship (Shoe Design Kit), we strongly recommend ordering a size your learner either just grew into, or .5 higher, so that after completion (and kid's growing,) they still will be able to wear the shoes they created. We cannot accept returns or exchanges on this kit. We encourage families to check sizing carefully before ordering.

Thank you for understanding and helping STEM 101 keep costs low for schools and families!

Do you offer any discounts or promotions?

All discounts/promotions are announced via our social channels and newsletter.

Please subscribe to our newsletter if you haven't already so that you can be kept up to date and receive subscriber exclusive deals.

Are the STEM Resources flexible enough for both classroom instruction and independent student learning?

Yes, the STEM 101 Resources are designed to be flexible and adaptable to various learning environments.

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Need a little more help?

If your question isn’t covered in our FAQs, feel free to reach out to our team at info@stem101.org. We’ll do our best to get back to you within 1 business day.

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